Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox site not secure?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga philipp

Sungroupie
Sungroupie
more options

I installed Firefox Quantum on my wife's laptop. While trying to complete installation, plug ins, etc. I got an error message:

"Your connection is not secure

The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate."

What's up with that? Turns out I received the same message on every website I tried!

MacOS 10.13.12

I installed Firefox Quantum on my wife's laptop. While trying to complete installation, plug ins, etc. I got an error message: "Your connection is not secure The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate." What's up with that? Turns out I received the same message on every website I tried! MacOS 10.13.12

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!