We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

How do I delete homepage selection?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

Joe.Cobb
Joe.Cobb
more options

Clicking a link on the browser brings up another browser page addressed "about blank", nothing ever comes up page stays blank. Can NOT change homepage If I select another two tabs open in browser and both pages come up, the old and the new.

Clicking a link on the browser brings up another browser page addressed "about blank", nothing ever comes up page stays blank. Can NOT change homepage If I select another two tabs open in browser and both pages come up, the old and the new.

All Replies (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your user agent shows that you may run Firefox in compatibility mode for Windows XP (NT 5.1).

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.