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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

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Everytime I launch Firefox or try to access any website, the application crashes. I have tried updating my software, scanning for malware and re-installing the app, to no avail. Help?

Crash ID: bp-29c317a7-9d13-41d8-9e26-5a59b1170822

Everytime I launch Firefox or try to access any website, the application crashes. I have tried updating my software, scanning for malware and re-installing the app, to no avail. Help? Crash ID: bp-29c317a7-9d13-41d8-9e26-5a59b1170822

Mafitar da aka zaɓa

Sorry to hear about the crashes and thank you for the crash report ID.

It indicates that the crash occurs in "MySpeed" which appears to be a program from Enounce that interacts with Firefox and other browsers.

Have you been using that software with Firefox for some time now? I don't see any new issues posted on their support page related to Firefox 55: http://www.enounce.com/support-known-issues

Looking at the article for Firefox 52, you may want to try disabling MySpeed integration with "Firefox's Plugin Container" to see whether that helps: http://www.enounce.com/FirefoxForMacSandboxInfo

Karanta wannan amsa a matsayinta 👍 1

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Zaɓi Mafita

Sorry to hear about the crashes and thank you for the crash report ID.

It indicates that the crash occurs in "MySpeed" which appears to be a program from Enounce that interacts with Firefox and other browsers.

Have you been using that software with Firefox for some time now? I don't see any new issues posted on their support page related to Firefox 55: http://www.enounce.com/support-known-issues

Looking at the article for Firefox 52, you may want to try disabling MySpeed integration with "Firefox's Plugin Container" to see whether that helps: http://www.enounce.com/FirefoxForMacSandboxInfo