Just received new pop-up about a mozilla fix but it sends me to an unknown website for a downoad. Is this a real one or not?
When there is a product issue and they redirect my page to an unknown webpage that does not have mozilla within the URL I am wary of dowloading it. I wish that the programmer would allow people to go to the main website to see if there is a new update that is critical so that we can be sure whatever we are downloading to our systems is real and not a virus! We should be able to go to the main webpage and automatically see if there is a critical download and have it accessible there. There are too many phishing and virus attacks out there for us to just blindly trust an unknown webpage without having mozilla within the URL! Whomever is writing your code needs to do a better job to safe guard the clients.
RNS
All Replies (2)
Please follow this : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Keep a copy of the logs you will need them at the anti-malware forum of your choice to remove leftovers. Note: Post in 1 anti-malware forum only.
If you can not do this contact your Administrator for Support.
Please let us know if this solved your issue or if need further assistance.
There is a phishing campaign to trick Firefox and Chrome users into installing a "patch" which is unfortunately malware. If you saw an orange page with the Firefox logo in the center and a small download dialog popped up, that's them.
Hopefully your skepticism kept you from opening that download.
See also: I found a fake Firefox update
It's not clear how those redirects are occurring, but they seem to be delivered through ad networks on popular sites. If you do not already use an ad blocking extension, perhaps it's time to consider one? This one is well regarded: https://addons.mozilla.org/firefox/addon/ublock-origin/
Finally, you can always check for updates using the About Firefox dialog, as described in this article: Update Firefox to the latest release.