Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

restore bookmarks doesn't work

  • 4 amsoshi
  • 3 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga cor-el

more options

I had to do a system restore . Now on FF (latest version)I lost all of my bookmarks and don't have anything in the bookmarks restore back. I've tried all the suggestions given using the restore questions/answers. I can't even find the Tools option in the Toolbar and don't know how to figure out how to find that option etc. I didn't save any of the websites when I started using FF (don't remember which version). I'm going round and round trying to figure out what to do. I want my bookmarks back. I hope I don't have to manually re-type each folder and re-type each and every website and then have to do that 'drop' into correct folder. :( I can feel my BP rising...there has got to be a really easy,simple way of doing this. Please help me. Thank you.

I had to do a system restore . Now on FF (latest version)I lost all of my bookmarks and don't have anything in the bookmarks restore back. I've tried all the suggestions given using the restore questions/answers. I can't even find the Tools option in the Toolbar and don't know how to figure out how to find that option etc. I didn't save any of the websites when I started using FF (don't remember which version). I'm going round and round trying to figure out what to do. I want my bookmarks back. I hope I don't have to manually re-type each folder and re-type each and every website and then have to do that 'drop' into correct folder. :( I can feel my BP rising...there has got to be a really easy,simple way of doing this. Please help me. Thank you.

Mafitar da aka zaɓa

Anybody? I need to have this answered asap...I need my bookmarks to function every day. *crying*

Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

more options

Zaɓi Mafita

Anybody? I need to have this answered asap...I need my bookmarks to function every day. *crying*

more options

Well, I guess nobody wants to help me :( Guess I'll have to manually type everything.

more options

Doing the manual typing of all my websites for the bookmarks :(

more options

It is possible that an older copy of the profiles.ini file got restored. It is always best to backup your Firefox profile folder before doing a system restore because a system restore can restore files (e.g. .ini and .js) in the profile folder as well.

You can check if you have orphaned profiles that aren't registered in profiles.ini and that do not show in the Firefox Profile Manager. You can check that by opening the current profile folder and go up one level.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

you can recover an orphaned profile via these steps:

  • use the Profile Manager to create a new profile
  • click "Choose Folder" in the Profile Manager
  • browse to the location of a lost profile to recover this profile and register it in the Profile Manager

Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox (i.e. only use "Choose Folder" to recover an orphaned profile).

See also: