Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

nothing has changed but I now can not print or print preview emails using any of the networked printers or to PDF. I get Printing (not responding)

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga It's me

It's me
It's me
more options

Out of the blue the print facility has just stopped working. No changes have been made. We have two networked printers and also print to PDF.

Whenever we try any of these, including "Print Preview" thunderbird crashes and needs to restart.

attaced are images of the dialogue boxes

Out of the blue the print facility has just stopped working. No changes have been made. We have two networked printers and also print to PDF. Whenever we try any of these, including "Print Preview" thunderbird crashes and needs to restart. attaced are images of the dialogue boxes
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

First, reset the printer by opening Tools/Options/Advanced/General/Config. editor, then right-click the preference print_printer, Reset, OK, restart TB, then see if Print Preview works. Even if responds without an error, you may still experience the problem discussed here.

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Zaɓi Mafita

First, reset the printer by opening Tools/Options/Advanced/General/Config. editor, then right-click the preference print_printer, Reset, OK, restart TB, then see if Print Preview works. Even if responds without an error, you may still experience the problem discussed here.

It's me
It's me Mai mallakar tambaya
more options

The only thing that worked was reverting to version 45 of Tunderbird!!!

Thanks for your help, but how crazy that the newest version is so problematic.

Thanks again.