Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I signed up for a one-off donation to Mozilla but it is being taken out of my account every month. How can I stop this?

  • 1 amsa
  • 1 yana da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga philipp

John Elliott
John Elliott
more options

I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

Mafitar da aka zaɓa

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Zaɓi Mafita

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!