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Signature disappears when switching identity when writing email

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  • 2 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Toad-Hall

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When I switch identity whilst writing an email my signature disappears if I have copy pasted text into the email, but not if I have typed it.

I have set up a signature for both identities.

It is very frustrating as there seems to be no way to add a signature once writing an email only from the account settings.

Any help would be much appreciated.

When I switch identity whilst writing an email my signature disappears if I have copy pasted text into the email, but not if I have typed it. I have set up a signature for both identities. It is very frustrating as there seems to be no way to add a signature once writing an email only from the account settings. Any help would be much appreciated.

Mafitar da aka zaɓa

This occurs because when you copy paste from another document eg: Word, you are inserting a load of html code, most is totally unnecessary, but that is MS for you ! So it overwrites the signature.

There is a work around which works perfectly ok in these situations when you need to reinsert a signature.

I use an addon extension called: Signature Switch

How to Install Add-on Extension: After downloading addon extension *.xpi file to desktop or downloads folder.

In Thunderbird 'Tools' > 'Add-ons' or 'Menu icon' > 'Add-ons'

  • Click on gear wheel icon and select 'Install Add-on From File'.
  • Locate the *.xpi file you downloaded and click on 'Open'.
  • You many need to restart Thunderbird when prompted.

Then you need to put the Signature switch icon onto the Composition toolbar.

  • Click on 'Write'
  • 'View' > 'Toolbars' > select 'Customise'
  • left click and hold down to grab the 'signature' icon and drag it onto the toolbar. Release the mouse to drop.
  • close the 'Customise' window'.

See images below.

There will also be signature switch options available under: 'Options' > 'Signature Switch' > 'Options'

where you can add your precreated html signatures.

then use the Signature Switch icon to select a signature. I have one set up in the Account Settings to point to a signature html file, but I created several others which I can swap about and use via Signature Switch.

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

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Zaɓi Mafita

This occurs because when you copy paste from another document eg: Word, you are inserting a load of html code, most is totally unnecessary, but that is MS for you ! So it overwrites the signature.

There is a work around which works perfectly ok in these situations when you need to reinsert a signature.

I use an addon extension called: Signature Switch

How to Install Add-on Extension: After downloading addon extension *.xpi file to desktop or downloads folder.

In Thunderbird 'Tools' > 'Add-ons' or 'Menu icon' > 'Add-ons'

  • Click on gear wheel icon and select 'Install Add-on From File'.
  • Locate the *.xpi file you downloaded and click on 'Open'.
  • You many need to restart Thunderbird when prompted.

Then you need to put the Signature switch icon onto the Composition toolbar.

  • Click on 'Write'
  • 'View' > 'Toolbars' > select 'Customise'
  • left click and hold down to grab the 'signature' icon and drag it onto the toolbar. Release the mouse to drop.
  • close the 'Customise' window'.

See images below.

There will also be signature switch options available under: 'Options' > 'Signature Switch' > 'Options'

where you can add your precreated html signatures.

then use the Signature Switch icon to select a signature. I have one set up in the Account Settings to point to a signature html file, but I created several others which I can swap about and use via Signature Switch.

An gyara daga Toad-Hall