Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My arrow keys are not working in Firefox. I can't use them to scroll on a page.

  • 4 amsoshi
  • 2 sa na da wannan matsala
  • 90 views
  • Amsa ta ƙarshe daga cor-el

more options

I somehow pressed some key combination on my keyboard that now always puts a cursor in the content of my Internet browser page. And now when I try to use my arrow keys on the keyboard to scroll down email, content, etc., it jumps to the top of the page instead of scrolling. How can I fix this?

I somehow pressed some key combination on my keyboard that now always puts a cursor in the content of my Internet browser page. And now when I try to use my arrow keys on the keyboard to scroll down email, content, etc., it jumps to the top of the page instead of scrolling. How can I fix this?

Mafitar da aka zaɓa

Yes, that's called "caret browsing" and you can turn it off on the Preferences page here:

  • Mac, either:
    • "3-bar" menu button > Preferences > Advanced > General mini-tab
    • Firefox menu > Preferences > Advanced > General mini-tab
  • Windows, either:
    • "3-bar" menu button > Options > Advanced > General mini-tab
    • Tools menu > Options > Advanced > General mini-tab

Uncheck the box for "Always use the cursor keys to navigate within pages"

Success?

Karanta wannan amsa a matsayinta 👍 1

All Replies (4)

more options

Zaɓi Mafita

Yes, that's called "caret browsing" and you can turn it off on the Preferences page here:

  • Mac, either:
    • "3-bar" menu button > Preferences > Advanced > General mini-tab
    • Firefox menu > Preferences > Advanced > General mini-tab
  • Windows, either:
    • "3-bar" menu button > Options > Advanced > General mini-tab
    • Tools menu > Options > Advanced > General mini-tab

Uncheck the box for "Always use the cursor keys to navigate within pages"

Success?

more options

debway said

I somehow pressed some key combination on my keyboard that now always puts a cursor in the content of my Internet browser page. And now when I try to use my arrow keys on the keyboard to scroll down email, content, etc., it jumps to the top of the page instead of scrolling. How can I fix this?

Thanks! I did find that earlier and noticed it worked. Thanks for reinforcing that!

more options

Caret Out {web link} Disables change of the caret browse mode by shortcut key(F7).

more options

You can toggle this pref to false on the about:config page to disable the F7 shortcut if you do not intent to use caret browsing mode.

  • accessibility.browsewithcaret_shortcut.enabled = false