Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

New Toshiba laptop -Windows 10 - graphics blurry

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

more options

Hi -

Just got a new Toshiba laptop. Windows 10 OS. ALL graphics are blurry/fuzzy in Firefox (version 40.0.2) Text is fine.

Graphics in Internet Explorer and new Microsoft Edge browsers are perfect.

Is 40.0.2 compatible w/Windows 10? Firefox is my default browser, would hate to have to use IE or Edge,

Thanks for any insight,

Anne

Hi - Just got a new Toshiba laptop. Windows 10 OS. ALL graphics are blurry/fuzzy in Firefox (version 40.0.2) Text is fine. Graphics in Internet Explorer and new Microsoft Edge browsers are perfect. Is 40.0.2 compatible w/Windows 10? Firefox is my default browser, would hate to have to use IE or Edge, Thanks for any insight, Anne

Mafitar da aka zaɓa

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Zaɓi Mafita

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

more options

Disabling the hardware acceleration fixed it -- thank you so much !!!!!

Anne

more options

Glad to help. Safe surfing.