Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why won't the compose window come up? (Write, Reply, Forward)

  • 4 amsoshi
  • 7 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga bduprey

more options

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Mafitar da aka zaɓa

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.

Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

more options

Are you on version 38.2.0? If not, please update using Help | About and please tell us the results.

more options

bduprey said

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!
more options

Yes, I'm on v38.2.0. (BTW, Help-Release Notes and Help-About didn't display results -- but Help-Troubleshoot worked, fortunately!)

more options

Zaɓi Mafita

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.