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Firefox crashes

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  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga the-edmeister

shueve
shueve
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I have a problema: when I try to search something in Firefox, o write an url, Firefox crashes. But when I open a saved link o something like that it runs... I tried to re-install... what can I do? The problem is on a PC, on my Mac It runs (with the same Firefox sync account).


The crash id: 67e6bf28-590f-4204-a4aa-1efc32150505

I have a problema: when I try to search something in Firefox, o write an url, Firefox crashes. But when I open a saved link o something like that it runs... I tried to re-install... what can I do? The problem is on a PC, on my Mac It runs (with the same Firefox sync account). The crash id: 67e6bf28-590f-4204-a4aa-1efc32150505

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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https://crash-stats.mozilla.com/report/index/67e6bf28-590f-4204-a4aa-1efc32150505

Looks like Malware.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

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