Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Forgotten sync password and can't find the "forgot password" button/link in option-sync tab.

  • 2 amsoshi
  • 3 sa na da wannan matsala
  • 25 views
  • Amsa ta ƙarshe daga loyheng

loyheng
loyheng
more options

Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync tab, click Sign in to open the Sign in page. 3. On the Sign in page, click Forgot password? Firefox will send you a reset email. 4. Follow the instructions in your reset email to change your password.

but in my firefox 36.0.4 there isn't any Sign in link, just Manage firefox account link. Clicked Manage to open manage account page, still can't find "Forgot password" link as stated above. So how do we reset password to sync? Please advise anyone.

Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync tab, click Sign in to open the Sign in page. 3. On the Sign in page, click Forgot password? Firefox will send you a reset email. 4. Follow the instructions in your reset email to change your password. but in my firefox 36.0.4 there isn't any Sign in link, just Manage firefox account link. Clicked Manage to open manage account page, still can't find "Forgot password" link as stated above. So how do we reset password to sync? Please advise anyone.

Mafitar da aka zaɓa

At first Go to https://accounts.firefox.com/settings

  1. If you already signed in with your sync account
    • You will see a message You are signed in as [email protected]
    • Sign out from your present account.
    • Then you'll see log in page. At the bottom of the form you'll find Forgot password?
  1. If you aren't signed in with sync account
    • Then you'll see log in page.
    • At the bottom of the form you'll find Forgot password?
Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

Sashoto Seeam
Sashoto Seeam
more options

Zaɓi Mafita

At first Go to https://accounts.firefox.com/settings

  1. If you already signed in with your sync account
    • You will see a message You are signed in as [email protected]
    • Sign out from your present account.
    • Then you'll see log in page. At the bottom of the form you'll find Forgot password?
  1. If you aren't signed in with sync account
    • Then you'll see log in page.
    • At the bottom of the form you'll find Forgot password?
loyheng
loyheng Mai mallakar tambaya
more options

Thanks a lot bro. At last. But firefox sign-out is confusing. Instead of sign-out link/button, firefox used "disconnect" which I was a bit wary of clicking. Anyway, thank you.