Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 3 amsoshi
  • 7 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

kebanda
kebanda
more options

Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

All Replies (3)

Smart Snail
Smart Snail
more options

Are you using windows or mac?

kebanda
kebanda Mai mallakar tambaya
more options

I deleted Firefox and redownloaded. That solved the problem.

FredMcD
FredMcD
more options

That's good to here. Please do the following;

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.