Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can not send message, always ask me password,but my password is right

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user01229325

quinns
quinns
more options

I can not send message, always ask me password,but my password is right.

I can receive emails.But I can not send any message. when i send email thunderbird ask me the password,but when i input the right password ,client told me auth error.....

I also remove all password from my setting.But can not resolved.

Is anybody had the same error?Please help me!!!!

I can not send message, always ask me password,but my password is right. I can receive emails.But I can not send any message. when i send email thunderbird ask me the password,but when i input the right password ,client told me auth error..... I also remove all password from my setting.But can not resolved. Is anybody had the same error?Please help me!!!!

All Replies (1)

user01229325
user01229325
more options

Incorrect server settings can also cause the password error. i would get a current list of server settings from your email provider and compare those with what you have in Thunderbird.

You need to be looking at the SMTP server settings for send problems.

From the Menu Bar select Tools-Account Settings-Outgoing Server (SMTP)

Select the problem account and use the Edit button to make changes.

No menu bar showing? Press the alt key.

An overly aggressive antivirus software can cause issues too.