We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I do not receive email from a user known to me. he is not in my block list and not in junk folder. what technique can I use to solve this problem?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Matt

Milt
Milt
more options

I have a known user that I have been sending/receiving email from him for several years. now, I do not receive any emails that he sends to me. if he uses my gmail account, the email gets forwarded to thunderbird, and I see the email with the gmail address in my inbox. His emails addressed to my sbcglobal address are not in my inbox, or in my junk folder. I do not have any block lists, but I use Spam Assassin. is there a technique to solve this problem? his is the only email address I am not receiving.

I have a known user that I have been sending/receiving email from him for several years. now, I do not receive any emails that he sends to me. if he uses my gmail account, the email gets forwarded to thunderbird, and I see the email with the gmail address in my inbox. His emails addressed to my sbcglobal address are not in my inbox, or in my junk folder. I do not have any block lists, but I use Spam Assassin. is there a technique to solve this problem? his is the only email address I am not receiving.

Mafitar da aka zaɓa

log into your sbcglobal mail using your browser and see if they are putting it in a spam folder before Thunderbird ever get a chance to see it.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

log into your sbcglobal mail using your browser and see if they are putting it in a spam folder before Thunderbird ever get a chance to see it.