Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My wife's PC had a malware that caused the proxy settings to not be recognized. Thunderbird refuses to change the proxy settings

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga christ1

engrbill47
engrbill47
more options

A malware caused my Wife's PC to not connect to Firefox, Thunderbird or Internet Explorer. I was able to eliminate the malware, and get Firefox to connect to the internet. But Thunderbird will not connect even if I make manual connections. What should I try next?

A malware caused my Wife's PC to not connect to Firefox, Thunderbird or Internet Explorer. I was able to eliminate the malware, and get Firefox to connect to the internet. But Thunderbird will not connect even if I make manual connections. What should I try next?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

What error message do you get?

Do you use a proxy at all?

What are your current proxy settings in Thunderbird? Compare that with what's set in FF.

Do you use a personal firewall? Make sure TB is allowed.

Thunderbird will not connect even if I make manual connections.

What are 'manual connections'?