Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Files are downloaded under D:\Downloads\ instead of D:\ as requested

  • 8 replies
  • 2 have this problem
  • 3 views
  • Last reply by longtalker

more options

HI everyone,

Although my General/Downloads/Save Files To setting is set to "D:\", downloaded files are instead saved to D:\Downloads. If I delete this folder, it gets created every time I download a file.

Strangely, it seems to me that this only happens sometimes, and that occasionally files are actually downloaded to D:\ as expected.

This is quite disruptive, as I have my PC set up such that it is much easier to get files from the root folder (D:\). Can anyone help? Thanks!

HI everyone, Although my General/Downloads/Save Files To setting is set to "D:\", downloaded files are instead saved to D:\Downloads. If I delete this folder, it gets created every time I download a file. Strangely, it seems to me that this only happens sometimes, and that occasionally files are actually downloaded to D:\ as expected. This is quite disruptive, as I have my PC set up such that it is much easier to get files from the root folder (D:\). Can anyone help? Thanks!

Chosen solution

Update to Firefox 28.0 and see how that is.

Read this answer in context 👍 1

All Replies (8)

more options

1 way to try resolve this is under option -> general to check always ask me where to save files. So you manually choose where you want the file to saved.

more options

Yes, I know, however I'd prefer for them to go under d:\ automatically, as used to happen a couple of FFX versions ago. I'm not actually sure if a FFX update or something else is responsible for this "feature"...

more options

By the way, this part of Firefox is so broken that even though my settings are "always save to D:\", not only does it fail by (most of the time) saving automatically to D:\Downloads as I previously mentioned, but also, it sometimes randomly also pops-up the "Enter name of file to save to" window where you're meant to choose a folder&file name !

more options

Chosen Solution

Update to Firefox 28.0 and see how that is.

more options

This can happen if you specify the root location like X:/ and not a specific folder.

The solution in this case is to create a sub folder and specify to use this sub folder.

  • bug 958899 - Under Windows, cannot use a root directory as the destination for downloading

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

more options

That Bug is supposed to be fixed in 28, which is why I said to update to 28.

more options

Presumably this is a bug just in recent versions then, as I was in fact able to download to the root folder a few months ago.

I updated to v28. For now it downloads to D:\, but as I said I did see the problem occuring randomly before, so I'll report back if it still acts up. Thanks for the help

more options

Right, yes, sorry! :)