Can't install flash on new Windows 8 notebook
I can't decide which I hate more -- Windows 8 or the new FireFox, as I feel like I have never seen a computer before trying to do things that used to be automatic.
When I enter a site that wants to show a flash video, I see just a big black box, without the message that I need to install a plug-in.
When I go to the site to manually install flash (get.adobe.com/flashplayer), it says that java is not enabled. But Java is enabled (with the miserable ask before using "feature"). I have already clicked on the little globe on this site and chosen to allow java at this site. But it still says that java is not enabled.
Flash works fine in Internet Explorer.
Chosen solution
i don't know why that setting was changed originally, but you can turn it back to the default like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named javascript.enabled. double-click it and change its value to true...
Read this answer in context 👍 1All Replies (5)
hello, i don't think that flash needs java for downloading (maybe javascript - which is a different technology, but that will be enabled by default in firefox anyway unless you use an addon like noscript).
if you continue having issues installing it, try to obtain the flash offline installer directly from http://www.adobe.com/products/flashplayer/distribution3.html (choose windows, Plugin-based browsers)
Philip -- thank you. You are correct that it is JavaScript that is needed, not Java. When I go to the site you posted, it takes me back to the get.adobe.com/flashplayer/ site that tells me that JavaScript is currently disabled in my browser.
How do I enable JavaScript? I don't have any add-ons to disable it.
Thanks,
DEave
could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
I see that Javascript is not enabled. How do I enable it?
Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 26.0
Update History
User Agent Mozilla/5.0 (Windows NT 6.3; rv:26.0) Gecko/20100101 Firefox/26.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Crash Reports about:crashes
Memory Use about:memory
Extensions
Name Version Enabled ID
Adblock Plus 2.4 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Ant Video Downloader 2.4.7.15 true [email protected]
DownloadHelper 4.9.21 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Downloads Window 0.3.3 true {a7213cf2-fa1e-4373-88ff-255d0abd3020}
Flash Video Downloader 4.0.8 true [email protected]
flv movies downloader 1.43 true flvmoviesdownloader@rzll
Image Toolbar 0.6.14 true {A4732521-77D9-447E-A557-B279AC923F06}
LastPass 2.0.20 true [email protected]
NetVideoHunter 1.15 true [email protected]
Save Images 0.9.5 true [email protected]
Show Picture 2.9 true [email protected]
CacheDownload 0.7.201310121020 false [email protected]
Download Manager Tweak 0.9.8 false {F8A55C97-3DB6-4961-A81D-0DE0080E53CB}
Flash and Video Download 1.46 false {bee6eb20-01e0-ebd1-da83-080329fb9a3a}
Image Download Ⅱ 6.0.5 false [email protected]
Image Picker 1.8.1 false [email protected]
Test Pilot 1.2.3 false [email protected]
Important Modified Preferences
Name Value browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
browser.places.smartBookmarksVersion 4
browser.search.update false
browser.sessionstore.max_tabs_undo 0
browser.sessionstore.max_windows_undo 0
browser.sessionstore.restore_on_demand false
browser.sessionstore.resume_from_crash false
browser.sessionstore.upgradeBackup.latestBuildID 20131205075310
browser.startup.homepage |http://my.yahoo.com/
browser.startup.homepage_override.buildID 20131205075310
browser.startup.homepage_override.mstone 26.0
browser.tabs.warnOnOpen false
dom.mozApps.used true
extensions.lastAppVersion 26.0
font.internaluseonly.changed false
gfx.direct3d.last_used_feature_level_idx 0
javascript.enabled false
network.cookie.prefsMigrated true
places.database.lastMaintenance 1387765764
places.history.expiration.transient_current_max_pages 50679
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.java 2
privacy.sanitize.migrateFx3Prefs true
storage.vacuum.last.index 1
storage.vacuum.last.places.sqlite 1387680495
Graphics
Adapter Description Intel(R) HD Graphics
Adapter Drivers igdumdim32 igd10iumd32 igd10iumd32
Adapter RAM Unknown
Device ID 0x0f31
Direct2D Enabled true
DirectWrite Enabled true (6.3.9600.16384)
Driver Date 8-28-2013
Driver Version 10.18.10.3286
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 10
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote false
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
JavaScript
Incremental GC true
Accessibility
Activated true
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.3.1 Basic ECC 3.15.3.1 Basic ECC
NSSSMIME 3.15.3.1 Basic ECC 3.15.3.1 Basic ECC
NSSSSL 3.15.3.1 Basic ECC 3.15.3.1 Basic ECC
NSSUTIL 3.15.3.1 3.15.3.1
Modified by cor-el
Chosen Solution
i don't know why that setting was changed originally, but you can turn it back to the default like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named javascript.enabled. double-click it and change its value to true...