Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My "Clear recent History" won't open when selected

more options

When I click "clear recent history..." nothing pops up anymore. Does anyone know how to solve the problem and clear my history.

When I click "clear recent history..." nothing pops up anymore. Does anyone know how to solve the problem and clear my history.

All Replies (2)

more options

Hello curlin1234, can you see it if you run the next command ?

"C:\Program Files\Mozilla Firefox\firefox.exe" -chrome "chrome://browser/content/sanitize.xul"

http://kb.mozillazine.org/Command_line_arguments


thank you

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.