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can't uninstall says it needs to close when it is.

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  • Last reply by cor-el

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I am trying to uninstall FireFox today and install the newest version of Adobe Flash Player. Problem is when I go to uninstall it through the Control Panel of my computer. I go to uninstall it, but it says that it needs to be closed, when it actually is. I've tried removing it from my menu bar, restarting the computer, and all that and nothing works. Can anybody please help me?

I am trying to uninstall FireFox today and install the newest version of Adobe Flash Player. Problem is when I go to uninstall it through the Control Panel of my computer. I go to uninstall it, but it says that it needs to be closed, when it actually is. I've tried removing it from my menu bar, restarting the computer, and all that and nothing works. Can anybody please help me?

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cor-el
cor-el
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Is that a problem with uninstalling Firefox or with uninstalling Flash?

If it is with Firefox then try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that allows to uninstall Firefox.