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Why does my Firefox keeps glitching, whiting out and blacking out whenever I do anything?

  • 2 replies
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  • Last reply by user633449

webowers
webowers
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My Firefox browser blacks out and whites out when I do any functions within the browser, whether it be going through the bookmarks, scrolling a page, browsing the top menu, or typing. It also puts lines and glitchy graphics throughout the page when I am scrolling. I'm not sure why this is happening, and I tried reinstalling Firefox and it continues to create these problems.

My Firefox browser blacks out and whites out when I do any functions within the browser, whether it be going through the bookmarks, scrolling a page, browsing the top menu, or typing. It also puts lines and glitchy graphics throughout the page when I am scrolling. I'm not sure why this is happening, and I tried reinstalling Firefox and it continues to create these problems.

All Replies (2)

Vivek
Vivek
more options

Hi,

You can try to deselect Use hardware acceleration when available in Tools (Alt + T) > Options > Advanced > General. Options > Advanced

Options

Hardware Acceleration

user633449
user633449
more options

Also, try to start Firefox up in Safe Mode, that will help determine if it is an add-on or customization that could be causing the problem.

If disabling Hardware acceleration works, then try to update your graphics driver (instructions are at https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers)