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How can I stop one website's Email to me from going to Junk Email instead of my inbox?

  • 3 replies
  • 15 have this problem
  • 4 views
  • Last reply by alan_r

mws1
mws1
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When this website - [email protected] - sends me a message, it shows up as Junk Email. When I click this, it states this message was marked as spam using the Outlook Junk Email filter. How can I get these messages to go to my Email inbox instead of to Junk Email?

When this website - [email protected] - sends me a message, it shows up as Junk Email. When I click this, it states this message was marked as spam using the Outlook Junk Email filter. How can I get these messages to go to my Email inbox instead of to Junk Email?

Chosen solution

For something like that you'll need help from Microsoft. I found this document that might help - http://office.microsoft.com/en-us/outlook-help/overview-of-the-junk-e-mail-filter-HP001230028.aspx?CTT=3

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All Replies (3)

Michael Verdi
Michael Verdi
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Chosen Solution

For something like that you'll need help from Microsoft. I found this document that might help - http://office.microsoft.com/en-us/outlook-help/overview-of-the-junk-e-mail-filter-HP001230028.aspx?CTT=3

mws1
mws1 Question owner
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Thanks, Verdi, for your prompt reply to my question regarding messages on Outlook going to Junk Mail. I am looking into this with your information about Microsoft, and hope this will eventually solve my problem!

alan_r
alan_r
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Putting the sender in your list of contacts is where I would start. This may help.