Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tried to update to 9.0.1 for mac. Upon installing i get this: "A newer item named "Firefox" already exists in this location. Do you want to replace it with the older one you're moving?"

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

woodguy
woodguy
more options

When I tell it to replace, I get this:" The operation can’t be completed because the item “libsmime3.dylib” is in use."

Attempted multiple times. Firefox icon changed to generic program icon in dock and application folder. Firefox no longer works, period.

When I tell it to replace, I get this:" The operation can’t be completed because the item “libsmime3.dylib” is in use." Attempted multiple times. Firefox icon changed to generic program icon in dock and application folder. Firefox no longer works, period.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to drag the old Firefox version to the trash to see if that allows to install the new version.

See also [/questions/795198]