Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Only page 1 prints well. Page 2 is offset to the right and information is lost at the page break. FireFox 8 and 9, Mac OS 10.6.8

  • 4 replies
  • 6 have this problem
  • 2 views
  • Last reply by NYCLH15

more options

Mac OS 10.6.8 FireFox 8 and 9 If I print a web page, either just print or save as PDF, only the first page prints well. Page 2 is offset to the right such that the information is cut off at the right edge. Information is lost at the page break, several lines of text will be lost. If I need to print a page, I open Safari, which does a very nice job of formating the page for print. But I want to use FireFox. Can you help me?

Mac OS 10.6.8 FireFox 8 and 9 If I print a web page, either just print or save as PDF, only the first page prints well. Page 2 is offset to the right such that the information is cut off at the right edge. Information is lost at the page break, several lines of text will be lost. If I need to print a page, I open Safari, which does a very nice job of formating the page for print. But I want to use FireFox. Can you help me?

Chosen solution

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

If it does happen in both safe mode and with a new profile, please post the contents from about:support

Read this answer in context 👍 1

All Replies (4)

more options

What is the page/site (URL)?

more options

It doesn't matter. Any web page.

more options

Chosen Solution

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

If it does happen in both safe mode and with a new profile, please post the contents from about:support

more options

Thank you. Problem solved. I made a new profile and that solved it. I learned a lot today. Thank you so much for the help.