We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have no sound while watching videos with firefox but no problem while using internet explorer

  • 2 replies
  • 80 have this problem
  • 3 views
  • Last reply by cor-el

more options

I have been using mozilla firefox on my laptop for a long time.recently i have upgraded to mozilla firefox new version 7. yesterday onwards i m facing problems while watching videos. i have no sound with videos while using mozilla firefox but i have no problem with sound while using internet explorer.kindly solve the issue with my firefox.

I have been using mozilla firefox on my laptop for a long time.recently i have upgraded to mozilla firefox new version 7. yesterday onwards i m facing problems while watching videos. i have no sound with videos while using mozilla firefox but i have no problem with sound while using internet explorer.kindly solve the issue with my firefox.

Chosen solution

See also:


You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.
Current Firefox versions use the plugin-container process to run plugins, so you need to check the volume setting for the plugin-container process.
You will only see the Firefox program or the Plugin Container in the Mixer if you are on a website that plays sound.

Read this answer in context 👍 6

All Replies (2)

more options

I was having the same issue. Updating my sound driver fixed my problem.

more options

Chosen Solution

See also:


You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.
Current Firefox versions use the plugin-container process to run plugins, so you need to check the volume setting for the plugin-container process.
You will only see the Firefox program or the Plugin Container in the Mixer if you are on a website that plays sound.