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Why does Firefox Sync keep giving me the "Incorrect name or password" error?

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  • 6 have this problem
  • 2 views
  • Last reply by cor-el

VideoGamer
VideoGamer
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Firefox Sync keeps telling me I have the "Incorrect name or password" error, but it also tells me my password is wrong when I use the Update feature. However, I am still able to log into the "account management portal" using my current email AND password. This still occurs even if I Reset my password, and close and restart Firefox.

Firefox Sync keeps telling me I have the "Incorrect name or password" error, but it also tells me my password is wrong when I use the Update feature. However, I am still able to log into the "account management portal" using my current email AND password. This still occurs even if I Reset my password, and close and restart Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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There have been problems reported with Sync and they are working on it, so please try again later if you experience problems.