Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

pop up window/user setting with message-unable to get to my TD ameritrade streamer page

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by Rustymon

karinireynolds
karinireynolds
more options

Up until now I have been able to get on my TD Ameritrade account, where after signing in I am able to get to the streamer console. This has stopped today, the streamer Suite Console pops up but is blank, then a smaller window pops up with a message:" There is currently a session of Streamer running associated with an existing browser window. A new session will not be created until existing browser window is closed." Can you help me with this?

Up until now I have been able to get on my TD Ameritrade account, where after signing in I am able to get to the streamer console. This has stopped today, the streamer Suite Console pops up but is blank, then a smaller window pops up with a message:" There is currently a session of Streamer running associated with an existing browser window. A new session will not be created until existing browser window is closed." Can you help me with this?

All Replies (1)

Rustymon
Rustymon
more options

Just add the site as a trusted site and update Java to the latest version. I updated flash as well but I am pretty sure its a java based application.Here is the link Cheers ProPCHelp(remove this)@gmail.com Computer Support Specialist Rustymon