Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

upgraded to newest version of Firefox all the links were broken, it will not open in Safe Mode or anywhere else-before I uninstall it I'd like to access save my user names and and passwords from websites- can i access them without opening the browser

  • 3 replies
  • 4 have this problem
  • 2 views
  • Last reply by cor-el

more options

i can not launch browser toget version info or anything else, when it upgraded to newest version it stopped working-i've tried launching in Safe Mode and have tried all icons

i can not launch browser toget version info or anything else, when it upgraded to newest version it stopped working-i've tried launching in Safe Mode and have tried all icons

All Replies (3)

more options

You can save a copy of your passwords file, but I don't think you can open it without Firefox.

Your passwords file is in your profile folder. You might want to make a backup copy of the whole folder. Info on locating the folder: Profiles | How to | Firefox Help.

You may want to try reinstalling Firefox 3.6. You can download the installer from http://www.mozilla.com/firefox/all-older

more options

Thanks !!!!...that worked great, I really appreciate the help -I'm writing all the user-names & passwords down, I can't copy and paste them, but I'm glad to have been able to recover them.....

more options