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try to open firefox but will not open, try to uninstall firefox but will not, it says it need to bo closed first,what to do?

  • 4 replies
  • 4 have this problem
  • 2 views
  • Last reply by prez0760

prez0760
prez0760
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look i downloaded firefox and now i can'n get it backup or uninstall it, when i try to unistall it tell me to close the program, so i cant get on there to close it, please help, like to fix problem and reinstall.

look i downloaded firefox and now i can'n get it backup or uninstall it, when i try to unistall it tell me to close the program, so i cant get on there to close it, please help, like to fix problem and reinstall.

All Replies (4)

Cleaningpro
Cleaningpro
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Prez,

I too have had this problem a few times with several different versions of FF.

What you need to do is to open a window to Task Manager (Ctrl-Alt-Del) and on the 'Processes' tab look down the list for Firefox, highlight the entry, then click "End Process". Accept the warning that pops up. You should then be able to uninstall.

SamuraiShamrock
SamuraiShamrock
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I had this issue as well, and I uninstalled and reinstalled. It still won't load, but whenever I try to open program it's running in task manager. There are no error messages. Is anyone else having this issue?

prez0760
prez0760 Question owner
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want to say thanks that help

prez0760
prez0760 Question owner
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thats the same thing thats happening to me, and have no idea how to stop it.