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How do I download an earlier version of Firefox? FF 3.6.12 does not work with Salesforce.com, and they have recommended trying with an earlier version. How can I download 3.6.1? Can't seem to find where on the website. Thank you.

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  • Last reply by Helper7677

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Where on the website can I download an earlier version of FF (earlier than 3.6.12)?

Where on the website can I download an earlier version of FF (earlier than 3.6.12)?

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There is a good reason for no easy access to prior versions. Many security issues have been fixed in the most current versions (3.6x and 3.5x) of Firefox. Here is a look at the fixed issues for each:

If you are willing to accept the risks associated with the fixed issues, here are links to all versions of Firefox (Note: You should definitely note use b# versions, "betas", and rc# versions, "release candidates" following betas but before final releases):



The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.5 (very old)
  • Shockwave Flash 10.1 r85
  • Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper) (very old)
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
      • Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link: ftp://ftp.adobe.com/pub/adobe/reader/
        • Choose your OS
        • Choose the latest #.x version (example 9.x, for version 9)
        • Choose the highest number version listed
          • NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
        • Choose your language
        • Download the file
        • Windows: choose the .exe file; Mac: choose the .dmg file
    • Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    • After the installation, start Firefox and check your version again.
  4. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download..." page below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
  5. Update the Java plugin to the latest version.