Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does Mozilla Firefox support "Security Tool"? If so how do I get rid of it?

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by Helper7677

more options

I was online and I now have a "Security Tool" supposedly trying to sell me a spyware program of some type. I can't get rid of it and it constantly pops up with all sorts of warnings of bad stuff on my computer. I think it's bogus! I just want it off my computer but I can't find where it installed.

I was online and I now have a "Security Tool" supposedly trying to sell me a spyware program of some type. I can't get rid of it and it constantly pops up with all sorts of warnings of bad stuff on my computer. I think it's bogus! I just want it off my computer but I can't find where it installed.

All Replies (1)

more options

Security Tool is malware posing as an anti-malware product. You may have gotten it as a "drive-by download" from an infected site.



The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox