Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Master Password not working

  • 2 replies
  • 0 have this problem
  • Last reply by cor-el

more options

Master Password not working. When I go to passwords, screen is fuzzy and I'm not able to log in. I can see on the fuzzy screen "no saved passwords" but the screen is not functioning.

Master Password not working. When I go to passwords, screen is fuzzy and I'm not able to log in. I can see on the fuzzy screen "no saved passwords" but the screen is not functioning.

All Replies (2)

more options

Master password for what?

Helpful?

more options

Do you get the dialog to enter the Primary Password assuming that you have enabled it?

You can can inspect the current login state and login and logout and change the Primary Password via the Security Device Manager.

  • Settings -> Privacy & Security
    Security -> Certificates -> Security Devices

In the left panel select "Software Security Device". You can find "Log In" and "Log Out" and "Change Password" in the very right panel. You may have to Zoom out the page or go full screen to make this right panel visible.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.