Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Compact folder corrupts folder

  • 6 replies
  • 1 has this problem
  • 11 views
  • Last reply by Ian Masson

more options

SInce Compact Folder has come in, I've found that some emails after I've clicked on Compact now, have been corrupted.

An example being clicking on an email from a particular person. When it opens it's from someone else and different content. Some are just gobbldey gook.

Has anyone else noticed this?

Is there a fix or a work around?

SInce Compact Folder has come in, I've found that some emails after I've clicked on Compact now, have been corrupted. An example being clicking on an email from a particular person. When it opens it's from someone else and different content. Some are just gobbldey gook. Has anyone else noticed this? Is there a fix or a work around?

Modified by Wayne Mery

All Replies (6)

more options

What version are you using?

Helpful?

more options

I have version 115.3.3 (32-bit)

Helpful?

more options

Is this with a pop account? You'll want to update to version 128.

Helpful?

more options

Hi Wayne,

It's set up for IMAP.

Upgraded to version 116, wasn't offered 128.

Best wishes, Ian

Helpful?

more options

116, and 117, etc, are untested monthlies not ready for production and should not be used.

You will want to install 128 from https://thunderbird.net.

Helpful?

more options

Thank you Wayne, Just downloaded and 128 and installled it.

Much appreciated, Ian

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.