We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Searching - and READING - mails

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Matt

internet25
internet25
more options

Its really weird but I cannot seem to figure out how to open and read a mail from a list of results from a search of emails.

I search for a word - I get a list of emails. I then try to open the mail by clicking on the topic line (the one that is in bold in the list). However, then only a blank tab appears. No content of the mail. What am I doing wrong?

Its really weird but I cannot seem to figure out how to open and read a mail from a list of results from a search of emails. I search for a word - I get a list of emails. I then try to open the mail by clicking on the topic line (the one that is in bold in the list). However, then only a blank tab appears. No content of the mail. What am I doing wrong?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Sounds like reality and your search index are not the same thing. Try rebuilding it. https://support.mozilla.org/en-US/kb/rebuilding-global-database