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one of my sent emails is now showing in TB 102.10.1 (64 bit) as plain text rather than HTML

  • 1 reply
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  • Last reply by david

bhague
bhague
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I have tried checking View>Message Body as> which is showing as Original HTML. Changing this makes no difference, whether Simple HTML or Plain Text.

I tried Repair text encoding as a long shot, but no difference.

The same message, viewed in Outlook, shows the HTML format OK.

Not sure how to fix this

The message details show as below, if this is helpful?

It appears to be limited to this one email.

I have tried checking View>Message Body as> which is showing as Original HTML. Changing this makes no difference, whether Simple HTML or Plain Text. I tried Repair text encoding as a long shot, but no difference. The same message, viewed in Outlook, shows the HTML format OK. Not sure how to fix this The message details show as below, if this is helpful? It appears to be limited to this one email.
Attached screenshots

All Replies (1)

david
david
  • Top 10 Contributor
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The screenshot you posted indicates a plain text message.