Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Spectrum email server settings

  • 1 reply
  • 2 have this problem
  • 19 views
  • Last reply by Matt

plhartman
plhartman
more options

Spectrum email server settings aren't working with Thunderbird.

I've followed Spectrum's directions, inserting the information into Thunderbird's interface. All is well until the very end, when Thunderbird rejects the settings.

Does Thunderbird now only work with its own mobile.charter.net???

Thanks.

Spectrum email server settings aren't working with Thunderbird. I've followed Spectrum's directions, inserting the information into Thunderbird's interface. All is well until the very end, when Thunderbird rejects the settings. Does Thunderbird now only work with its own mobile.charter.net??? Thanks.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That makes little sense. Charter bought out a number of other competitors in 2016 and renamed itself spectrum. https://en.wikipedia.org/wiki/Charter_Communications So I really have no idea why you would be suggesting that server has something to do with Thunderbird.

Mostly I find folk with issue with settings not working when they are using those suggested by their provider have an issue with their antivirus usually. This is best tested using your operating system in safe mode with networking. See https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

Modified by Matt