Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Change Mail

  • 1 reply
  • 0 have this problem
  • 14 views
  • Last reply by Robin

more options

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC". However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address? Sincerly Robin

Chosen solution

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.