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audio (output and onboard mic) don't work after newest release (105.1)

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by julie67

julie67
julie67
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I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Examples and steps to replicate please.

julie67
julie67 Question owner
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Example: I go to a website where there is audio available (You Tube, news sites, etc). I cannot hear the audio when Firefox is my browser. I went through all of the troubleshooting steps several times. If I use Chrome, I have no problem with audio. Example: I needed to do a video call. When I went to the designated page, the other party couldn't hear me at all (microphone not working) and I could not hear them. Not a problem with other browser.