Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to use the Esc character to exit full screen

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14"

When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key. It was working before and after updating firefox it suddenly stopped.

Please assist

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14" When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key. It was working before and after updating firefox it suddenly stopped. Please assist

All Replies (1)

more options

ESC only works when you entered Full Screen Mode via the full screen API by clicking a button on the media player. If ESC isn't working then you may have entered full screen mode via other ways.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window