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Thunderbird loads and is immediately unresponsive stays that way until cancelled

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

firefox463
firefox463
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TB was working fine. My computer PSU died and it has now been replaced and everything else works but TB loads and goes unresponsive immediately the mouse is clicked when in focus. Uninstalled from Windows 10. Powered down. Brought back up, checked to see if TB was gone and it was. Installed a fresh copy. Same issue. I have G-Data firewall but that was there previously and didn't change anything apart from the new PSU.

How to proceed to get TB back, having to use Outlook meantime.

Thanks, Alan.

TB was working fine. My computer PSU died and it has now been replaced and everything else works but TB loads and goes unresponsive immediately the mouse is clicked when in focus. Uninstalled from Windows 10. Powered down. Brought back up, checked to see if TB was gone and it was. Installed a fresh copy. Same issue. I have G-Data firewall but that was there previously and didn't change anything apart from the new PSU. How to proceed to get TB back, having to use Outlook meantime. Thanks, Alan.

All Replies (3)

Wayne Mery
Wayne Mery
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please see https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

firefox463
firefox463 Question owner
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I left TB after I laded it for a couple of hours and it suddenly started working again. Since then stopping and starting it is just fine now populating page in a few seconds and has not yet gone unresponsive again yet.

Wayne Mery
Wayne Mery
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Thanks for the info.