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Can't send mail from outlook stnp

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

cyntaur
cyntaur
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Everything I have is updated. I got a new address fro outlook and get this error message. the smtp.office365.com is set correctly. Win 10 , Thunderbird Vs 91.1.0


account1 (pop3) outlook.office365.com:995 SSL/TLS Normal password smtp.office365.com:587 STARTTLS Normal password true


help ?

Sending of the message failed. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred. The configuration related to smtp.office365.com must be corrected.

Everything I have is updated. I got a new address fro outlook and get this error message. the smtp.office365.com is set correctly. Win 10 , Thunderbird Vs 91.1.0 account1 (pop3) outlook.office365.com:995 SSL/TLS Normal password smtp.office365.com:587 STARTTLS Normal password true help ? Sending of the message failed. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred. The configuration related to smtp.office365.com must be corrected.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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That error seems to be related to the use of Smartcards. Do you have one?

cyntaur
cyntaur Question owner
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I own smart cards for storage . I do not have them in my laptop at the moment.

sfhowes
sfhowes
  • Top 10 Contributor
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Maybe there is some smartcard software that is installed, such as drivers, that is causing the error even when the card isn't connected.