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Sub folders

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by sfhowes

marc75
marc75
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I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow.

Marc [email protected]

I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow. Marc [email protected]

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Subfolders are not downloaded if the account is POP - Inbox only. If it's IMAP and the folders aren't visible, right-click the account in the Folder Pane, Subscribe..., Refresh, and check (subscribe) the missing folders.