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Crash Help. @ nvumdshim.dll | igd10umd32.dll

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by sfhowes

tqjrtqjr
tqjrtqjr
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For some time now, my Thunderbird keeps crashing. I have tried uninstalling and re-installing.

Have also tried removing all add-ons.

I use windows 7 and my crash id is;

Crash ID: bp-e71e6e20-2f35-47e8-b9dc-2edea0210105

Any help would be greatly appreciated.

Am at my whits end.

For some time now, my Thunderbird keeps crashing. I have tried uninstalling and re-installing. Have also tried removing all add-ons. I use windows 7 and my crash id is; Crash ID: bp-e71e6e20-2f35-47e8-b9dc-2edea0210105 Any help would be greatly appreciated. Am at my whits end.

Modified by Wayne Mery

Chosen solution

The crash report points to NVIDIA drivers. First, try toggling the hardware acceleration setting in Options/General/Indexing, then restart TB. If it still crashes, consider updating the NVIDIA drivers if possible.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

The crash report points to NVIDIA drivers. First, try toggling the hardware acceleration setting in Options/General/Indexing, then restart TB. If it still crashes, consider updating the NVIDIA drivers if possible.