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Thunderbird stop download E-Mails SOLVED caused by ESET

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by hesap

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Hi; I not have any changes in Thunderbird and my servers. I have 15+ E-Mail accounts from 4 servers. Today Thunderbird stop download new E-Mails. I check with other mail clients other mail clients can download new E-Mails and work great. And my servers webmail interface work correct. Thunderbird only connect to mail services but after this Thunderbird does nothing. I see only mail server connected message and I not get any error message from Thunderbird.

My Thynderbir wersion is: 78.5.0 (32 bit) My OS: Windows 10 64 bit.

Hi; I not have any changes in Thunderbird and my servers. I have 15+ E-Mail accounts from 4 servers. Today Thunderbird stop download new E-Mails. I check with other mail clients other mail clients can download new E-Mails and work great. And my servers webmail interface work correct. Thunderbird only connect to mail services but after this Thunderbird does nothing. I see only mail server connected message and I not get any error message from Thunderbird. My Thynderbir wersion is: 78.5.0 (32 bit) My OS: Windows 10 64 bit.

Modified by Wayne Mery

Chosen solution

I dedect cause of problem. I use ESET NOD32 ANTIVIRUS. if NOD32 ANTIVIRUS active Thunderbird 78.5.0 (32 bit) stop comminication with mail server. Maybe NOD32 ANTIVIRUS block Thunderbird 78.5.0 (32 bit) If NOD32 ANTIVIRUS disabled Thunderbird 78.5.0 (32 bit) works great.

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I'm check error console I see ths error LOG:

15:59:06.846 [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] 2 L10nRegistry.jsm:658:19

   loadSync resource://gre/modules/L10nRegistry.jsm:658
   fetchFile resource://gre/modules/L10nRegistry.jsm:573
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478
   map self-hosted:240
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473
   generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415
   InterpretGeneratorResume self-hosted:1151
   next self-hosted:1099
   generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177
   InterpretGeneratorResume self-hosted:1151
   next self-hosted:1099
   touchNext resource://gre/modules/Localization.jsm:167
   regenerateBundles resource://gre/modules/Localization.jsm:552
   activate resource://gre/modules/Localization.jsm:243
   <anonim> chrome://messenger/content/mailWidgets.js:37
   <anonim> chrome://messenger/content/customElements.js:34
   <anonim> chrome://messenger/content/customElements.js:37
   observe resource://gre/modules/MailGlue.jsm:201

This is cause of problem? how to fix? I need fix this mail problem quickly...

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Chosen Solution

I dedect cause of problem. I use ESET NOD32 ANTIVIRUS. if NOD32 ANTIVIRUS active Thunderbird 78.5.0 (32 bit) stop comminication with mail server. Maybe NOD32 ANTIVIRUS block Thunderbird 78.5.0 (32 bit) If NOD32 ANTIVIRUS disabled Thunderbird 78.5.0 (32 bit) works great.