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Thunderbird disc icon disappears when macbook pro re-started

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by DanZ

DanZ
DanZ
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Hi there,

I successfully downloaded Thunderbird 68.9.0.dmg, opened it and installed Thunderbird on my macbook pro (running macOS Sierra 10.12.6) .

I also added the ImportexporttoolsNG for importing a .mbox file later on.

I managed to get my gmail emails into Thunderbird but did not opt for complete integration (not yet anyway). So Thunderbird is not yet my default email client.

But, when I re-started the mac, both the Thunderbird application icon and the disk icon on my desktop disappeared. I can't find any Thunderbird file on the laptop. All that is left is the downloaded .dmg file.

Any suggestions as to what might be wrong?

DanZ

Hi there, I successfully downloaded Thunderbird 68.9.0.dmg, opened it and installed Thunderbird on my macbook pro (running macOS Sierra 10.12.6) . I also added the ImportexporttoolsNG for importing a .mbox file later on. I managed to get my gmail emails into Thunderbird but did not opt for complete integration (not yet anyway). So Thunderbird is not yet my default email client. But, when I re-started the mac, both the Thunderbird application icon and the disk icon on my desktop disappeared. I can't find any Thunderbird file on the laptop. All that is left is the downloaded .dmg file. Any suggestions as to what might be wrong? DanZ

Chosen solution

Hi sfhowes

Thank you very much for your help. Much appreciated.

I'm new to TB (as is evident!) and misread the install instructions.

All OK now. Thunderbird is in the App folder and running.

Next thing I need to do is successfully import an mbox file with ImportExportToolsNG which I've added as an extension no problem.

No luck so far but I'll look around before posing another question on that one.

Dan

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Did you drag TB to the Applications folder? Otherwise, none of the settings are retained.

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac

DanZ
DanZ Question owner
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Chosen Solution

Hi sfhowes

Thank you very much for your help. Much appreciated.

I'm new to TB (as is evident!) and misread the install instructions.

All OK now. Thunderbird is in the App folder and running.

Next thing I need to do is successfully import an mbox file with ImportExportToolsNG which I've added as an extension no problem.

No luck so far but I'll look around before posing another question on that one.

Dan