We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are all authentication codes for enabling two-step authentication considered invalid?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

more options

I've been trying to enable two-step authentication, but Firefox doesn't recognize any code provided by Google or Microsoft Authenticator. I also tried to input the code manually but the error is the same: "invalid code". And I did a search and found that other people are having the same problem.

When will this be fixed?

I've been trying to enable two-step authentication, but Firefox doesn't recognize any code provided by Google or Microsoft Authenticator. I also tried to input the code manually but the error is the same: "invalid code". And I did a search and found that other people are having the same problem. When will this be fixed?

All Replies (1)

more options

Did you make sure that the time and timezone on the computer and on the device you use for the TOTP code is correct ?

Does this extension work?

Modified by cor-el