Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Characters being added to forwarded and reply emails

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by embreeja

more options

I use ATT DSL, which gives me Yahoo. But I use Thunderbird for my email. When I 'reply' or 'forward' an email, the recipient sees " �� " added to the each sentence (not the quotation marks, I added them for this message). This happens on multiple computers using the same ATT DSL and Thunderbird.

here is an example: We do have flight reservations for Colorado for early June.� But that is on SW airlines, so if we had to cancel we would have a full year to use up the tickets without penalty.�� One thing on our bucket list has been to take the train in Durango, Co.�� Hopefully we will get to do that.�� We will also go to Mesa Verde NP and also Arches NP in Utah and a few other places in between.� We took a chance and made the reservations for the train

I use ATT DSL, which gives me Yahoo. But I use Thunderbird for my email. When I 'reply' or 'forward' an email, the recipient sees " �� " added to the each sentence (not the quotation marks, I added them for this message). This happens on multiple computers using the same ATT DSL and Thunderbird. here is an example: We do have flight reservations for Colorado for early June.� But that is on SW airlines, so if we had to cancel we would have a full year to use up the tickets without penalty.�� One thing on our bucket list has been to take the train in Durango, Co.�� Hopefully we will get to do that.�� We will also go to Mesa Verde NP and also Arches NP in Utah and a few other places in between.� We took a chance and made the reservations for the train

Chosen solution

The link in the page I cited says:

"If you're sending through a Yahoo (ATT, Rogers, Verizon etc.) type server and your recipients see unwanted characters, set mail.strictly_mime to true in Tools/Options/Advanced/General/Config. editor to enforce Quoted Printable encoding (Outlook default)."

Change the preference mail.strictly_mime to true by double-clicking (toggling) it in Config. editor.

Press Alt if the Menu Bar with Tools is hidden, or click the 3-bar icon at the upper right, Options/Options/Advanced/General/Config. editor.

Read this answer in context 👍 0

All Replies (4)

more options

This happens with sending through a Yahoo-based mail service. See if changing the preference mentioned here fixes it.

more options

I am so lost! The link you provide says 'the thread was archived'. I try the other suggested fix, but I cannot find the menu items you tell me to use. I have looked in the Thunderbird tools menu and the Yahoo tools menu. The tree " Tools/Options/Advanced/General/Config. editor " cannot be found by me.

more options

Chosen Solution

The link in the page I cited says:

"If you're sending through a Yahoo (ATT, Rogers, Verizon etc.) type server and your recipients see unwanted characters, set mail.strictly_mime to true in Tools/Options/Advanced/General/Config. editor to enforce Quoted Printable encoding (Outlook default)."

Change the preference mail.strictly_mime to true by double-clicking (toggling) it in Config. editor.

Press Alt if the Menu Bar with Tools is hidden, or click the 3-bar icon at the upper right, Options/Options/Advanced/General/Config. editor.

more options

Thank you internet god. The prime statement to me was 'double-clicking' to toggle the entry to true once you showed me where the hidden menu was. Thanks soooo much