Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Two 'Inbox-like icons' in one account

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

vgivanov
vgivanov
more options

Hi!

I created a new account, and than made int it a new folder 'Abstracts'. Suprisingly, it has the same icon with a green arrow as Inbox folder. rather then a common yellow folder icon (see the screenshot). If I delete files 'Abstract' and 'Abstract.msf' and create the folder 'Abstracts' again, nothing changes. If I rename files 'Abstract' and 'Abstract.msf' to, say, 'Abstract2' and 'Abstract2.msf' correspondingly, everything is OK, the icon is yellow.

It is not just a problem of two similar icons, new messages do really appear in folder 'Abstracts' rather than in 'Inbox' (at least, from time to time).

Why? How can I fix it?

My Thunderbird version is 68.5.0 (32bit), but I saw this problem in older versions too.

Thank you in advance for your answers.

Vladimir.

Hi! I created a new account, and than made int it a new folder 'Abstracts'. Suprisingly, it has the same icon with a green arrow as Inbox folder. rather then a common yellow folder icon (see the screenshot). If I delete files 'Abstract' and 'Abstract.msf' and create the folder 'Abstracts' again, nothing changes. If I rename files 'Abstract' and 'Abstract.msf' to, say, 'Abstract2' and 'Abstract2.msf' correspondingly, everything is OK, the icon is yellow. It is not just a problem of two similar icons, new messages do really appear in folder 'Abstracts' rather than in 'Inbox' (at least, from time to time). Why? How can I fix it? My Thunderbird version is 68.5.0 (32bit), but I saw this problem in older versions too. Thank you in advance for your answers. Vladimir.
Attached screenshots

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Were the other folders, Registration and Misc created in TB or through webmail and then subscribed in TB? The FolderFlags add-on might indicate that Abstracts has mistakenly taken the attributes of Inbox, and if so, unchecking the box in the folder Properties, Flags tab, might correct it. I've no idea why that would happen in the first place.

vgivanov
vgivanov Question owner
more options

All folders were created in TB. However, now I installed FolderFlags, unchecked flag 'Inbox' of folder 'Abstract' and it solved the problem.

Thank you so much!

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Given this is a .ru domain, are you aware of any language issues where the inbox might be called "abstracts" I have seen some oddities appear like this when words used to define the folders name match something in another language.