Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can access my account but I cannot log in to VPN although I use the same email and password

dadumiro
dadumiro
more options

I can access my Firefox account but I cannot log in to VPN although I use the same email and password used for Firefox account log in. I have downloaded SetupVPN but it fails to connect/log in. Thanks in advance for your help.

I can access my Firefox account but I cannot log in to VPN although I use the same email and password used for Firefox account log in. I have downloaded SetupVPN but it fails to connect/log in. Thanks in advance for your help.

All Replies (1)

Wesley Branton
Wesley Branton
more options

This sounds like it's probably an issue that you will need to have resolved through your VPN provider directly.